Frequently Asked Questions
Everything you need to know about Milk Makeup products, shipping, and our clean beauty standards.
Are Milk Makeup products vegan and cruelty-free?
Yes, we are 100% vegan and cruelty-free. We do not use animal-derived ingredients like honey, beeswax, or carmine, and we never test our products or ingredients on animals.
What does 'Clean Beauty' mean at Milk Makeup?
Our 'Clean' standard means our products are formulated without parabens, sulfates, phthalates, mineral oil, or formaldehyde. We focus on effective, good-for-you ingredients that deliver high-performance results.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number. You can use this number on our carrier's website to monitor your shipment's progress.
What is your return policy?
We want you to love your glow. If you are not satisfied with your purchase, we offer free returns on all orders within 30 days of the purchase date, provided the products are gently used or unopened.
Do you ship internationally?
Currently, we ship to the United States, Canada, and select international locations. Please visit our Shipping page for a full list of supported countries and estimated delivery times.
How do I find the right shade for my skin tone?
You can use our 'Shade Finder' tool available on each product page, or reach out to our beauty experts via Live Chat for a personalized consultation and color match.